This page explains how to request deletion of your Raisoni Campus Care account and the associated data, as required by the Google Play and Apple App Store policies.
How to request deletion
Because Raisoni Campus Care accounts are administered by each institute, deletion is handled on request:
Option 1 — Ask your campus administrator
Contact your Administrative Officer, Campus Director or system administrator and ask them to remove your account. They can do this from the admin console.
Option 2 — Email us
Send a deletion request from your registered email (or with your registered mobile number) to academic.operations@raisoni.net with the subject “Account deletion request”. We will verify your identity and process it within 30 days.
What gets deleted
- Your ability to sign in (the account is deactivated and your username/mobile released).
- Your profile contact details — name, mobile number, email, designation and HRMS ID — are removed or anonymised.
- Your device push token.
What may be retained
Complaint records and their history are institutional maintenance records. For audit and record-keeping, these may be retained in an anonymised or reference form after your personal details are removed, so that maintenance history for a building or asset remains intact. Where retention is required, the data is dissociated from your identity.
Timeframe
Verified deletion requests are actioned within 30 days.
Contact
Raisoni Education — Raisoni Campus Care Support
Email: academic.operations@raisoni.net